Create a Welcome Email to a New Tenant
This special "PM AI Agent" below will create an authoritative, strategic, & high-value email content for you to copy, paste, edit & use.
- Continue to chat & ask more after you see your draft below. Same as you would chat with ChatGPT.
Below is a sample of the email – Note this is with fictitious sample inputs:
Subject line options
Welcome to [Property Address] — next steps inside
Your new home at [Suburb]: key details & move-in
[Property Address]: move-in checklist, keys, and contacts
Email body (with placeholders)
Hi [Tenant First Name],
Welcome to [Property Address]. We’re delighted to have you. Your lease commences on [Start Date] for [Lease Term]. Key collection is scheduled for [Date, Time, Location/Office]—please bring photo ID.
What to do next
Set up rent payments: [Rent Amount] [Payment Frequency] via [Method/Portal Link].
Bond: [Bond Amount] — status: [Lodged | To be paid | Pending receipt]. [If pending/to be paid, include how/where and deadline.]
Entry condition report: review and return by [Due Date & Time] (photos welcome).
Join our maintenance portal: [Portal/App Name + Link] to log non-urgent repairs.
Utilities: arrange connection via [Utility Connect Link/Notes].
Confirm key collection: reply “Confirmed” with your mobile number.
For maintenance, please submit requests through [Portal/App]. For urgent after-hours issues, call [After-hours number].
[If Strata/Building Provided] Strata living: please review by-laws here [By-laws Link]; Building Manager: [Name, Contact].
Practical notes: bins [Bin days], parking [Parking rules], access codes [Access codes].
Pets: [Approved | Not approved | N/A]. [If Approved: Conditions: [Any conditions]].
Water usage: [Tenants to pay usage?]; initial meter read: [Details if applicable].
Compliance: Your bond will be managed in line with legislation, and smoke alarms/pool safety are maintained per requirements. See attached [RTA Info Sheet] and [Tenant handbook/Welcome guide PDF] for helpful details.
We’re here to help—please reply with any questions, and we’ll respond promptly.
Kind regards,
[PM Name] | [Role]
[Agency] | Licence #: [Licence #]
Mobile: [Mobile] | Email: [Email]
[Office Address] | [Website]
P.S. Please return the entry condition report by [Due Date & Time] and confirm your key collection time.
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