Subject line options

• Welcome aboard for [Property Address], [Suburb]

• Managing your [Suburb] investment starts today

• Your [Property Address] management—next steps

Email body
Hi [Landlord First Name],

Welcome aboard, and thank you for appointing us to manage [Property Address], [Suburb]. Our goal is to protect your asset and provide clear, timely communication from day one. Management commences on [Day, Date].

Immediate focus:

• We’ll complete onboarding tasks: [keys collection/compliance/ingoing report].

• You’ll receive access to your portal and statement setup: [Statement cycle & disbursements].

[State/Territory] requirements: We’ll confirm any local compliance and keep you updated on timelines.

Could you please confirm your preferred contact method ([Preferred contact method]) and emergency maintenance limit ($[Amount incl. GST])? If helpful, we can schedule a quick call on [Tue–Thu, times] to run through settings.

Attachments: [Welcome pack/Portal link/Authority copy].

Kind regards,
[PM Name]
[Role] | [Agency]
M: [Mobile] | E: [Email]
Licence #: [Licence #] | [Website]